GRACE guarantees your bag against theft
Using a model developed by GRACE, we provide an exceptional service that was previously impossible!
Now our customers can carry their bags with complete peace of mind, anywhere, anytime! A service that offers a tailor-made, unforgettable experience.
All free for a year.
The GRACE guarantee offers a fast turnaround, making the process easier for customers who have bought a bag in a boutique or on our e-commerce site.
Within 48 hours, the customer receives a response in two possible formats:
-First option: receive the same model if available
-The second: a voucher for the value of the stolen bag if the model is no longer available.
We're delighted to offer our customers this guarantee, and to be part of such a turning point in the industry by setting the new standard in terms of commitment and service for our customers.