Using a model developed by GRACE, we provide an exceptional service that was previously impossible! 

Now our customers can carry their bags with complete peace of mind, anywhere, anytime! A service that offers a tailor-made, unforgettable experience.

All free for a year.

The GRACE guarantee offers a fast turnaround, making the process easier for customers who have bought a bag in a boutique or on our e-commerce site. 

Within 48 hours, the customer receives a response in two possible formats:

-First option: receive the same model if available

-The second: a voucher for the value of the stolen bag if the model is no longer available.

We're delighted to offer our customers this guarantee, and to be part of such a turning point in the industry by setting the new standard in terms of commitment and service for our customers.

November 02, 2023