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Frequently asked questions

What is the average delivery time for an item?

It depends on where you are in the world. All our creations are made in France and shipped from Paris. If you order in France, delivery should take a few days with Colissimo, a priori 48 hours.
If you have requested the marking of your initials, then you will have to wait about ten days. The time that our gilder realizes them.

If you want to be delivered outside of France, then it will take a few more days. You will have all the tracking information for your package and will be able to follow its route to your home.

Can I pay in installments? Any extra fee?

You can pay in three or four installments with our partner Alma. Just select it at the time of payment.

There is no additional charge and you will be debited directly from your account at each monthly payment.

I would like to buy an item that is no longer on the site, what can I do?

We produce in very limited series, sometimes just a few pieces.

If there is a creation on the site that you would like to order, but it is not in stock, you can send an email to info@phi1.618.com . You can also enter your details on the product page. We will contact you as soon as it is back in stock.

If you would like to pre-order a creation, call us on +33 (0) 7 77 23 16 77 and we will give you the manufacturing deadlines. We are constantly looking for leathers from the major French luxury houses, but their rarity sometimes imposes delays.

How to tie the Phi belt?

Watch our how-to video here

Can you give me any ideas for wearing my Phi belt?

You will find 6 ways to wear it in summer here

 

Check Out 6 Ways To Wear It Here

How to "buckle" the Philanthropy belt?

Watch our how-to video here

What is the best way to care for my leather item? Which products to use?

To maintain all your leather goods, you can use a special leather milk to make sure your products stay hydrated and supple. We recommend Saphir Universal Cream.

Start by doing a test on an inconspicuous place. Place a little moisturizing milk on a clean cloth and pass it by turning gently on the leather so that the milk penetrates well.

What if the leather item has rained?

Wipe it off as soon as possible with a dry, soft cloth. If it has been very wet, let it dry after wiping it and then apply a little universal cream to nourish it.

Never put it near a heat source. This will harden the leather and adversely affect its longevity.

How does leather age?

Leather is a living material and it will acquire a patina, flexibility, some folds too because you will often use your product in the same way.

If your belt, which is always tied in the same way, has a few folds, just “iron” it with your fingers, stretching the leather slightly. This will fade the marks. It is important to note that any leather product changes a bit naturally over time.

Eco-responsibility

Upcycling of leather from the dormant stocks of the largest French luxury houses. Quality products made to last. Maximum reduction of our carbon footprint.

Payment in 3X or 4X

Secure payment and possibility to pay in several installments free of charge with our trusted partner Alma.

Free delivery from 200 €

Free delivery from 200 € in mainland France.

Return within 15 days

If your purchase did not suit you, contact us within 15 days

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